How to Fix DirecTV Now not Working on Chrome?

American satellite television provider DirectTV is an AT&T subsidiary. It is often considered the go-to satellite broadcasting provider and has thousands of users. Recently, the platform became accessible for iOS and Android phones and tablets.

Users encounter several problems when using the service on Google Chrome, including the video not playing, stuck in buffering, or fully buffered screen. Other permutations of the error not described here could happen at your end. We'll go over all the potential reasons why these problems could arise in this article, along with solutions.

Why Does Google Chrome Not Work With DirectTV Now?

Since DirectTV Now transmits videos similarly to Netflix or YouTube, the reasons for its malfunctions are also those of its competitors. After conducting a thorough study and compiling the results, we concluded that there are several causes for these problems. Following is a list of DirectTV Now not Working on Chrome:

Corrupt Data in Cache: Nearly every website uses Google Chrome to store temporary data, notably streaming services. Occasionally, this data becomes corrupt and causes problems.

Extensions and AD-Blockers: By examining your traffic and offering various services or features, extensions and ad-blockers alter your web experience. These can occasionally create many problems and interfere with your browser.

Incorrect Time: Your PC's time is used by DirectTV Now for internal operations. Incorrect time could cause problems with its mechanics and cause it to break down.

Server Outages: DirectTV Now occasionally has server disruptions, just as with other services. Nothing can be done in this situation, but wait.

Check your login information is close to hand in case you need to re-log into the site. Ensure that you are logged in as the administrator as well.

Solution 1: Close Multiple Opened Tabs

DirectTV Now doesn't support multiple tabs, just like Netflix. Either the video won't buffer, or it gets stuck playing. This is a very typical situation, and these video platforms typically don't support many tabs because the backend server can only keep track of one instance that is actively operating at any given time.

Multiple tabs result in two transmissions instead of one, making it difficult for the backend to determine which stream should be handled for your account. Therefore, shut all unused tabs and try utilizing the service once more.

Solution 2: Clear Temporary Data

Websites and services utilize the cache for retaining short-term information about the action or frequently used preferences. Occasionally, this data might become corrupted or enter an incorrect condition.

DirectTV Now's activities could be interrupted by this problem, and you might not have access to any videos. We'll navigate to Chrome's settings and delete temporary files in this fix.

  • Type "chrome://settings" into the address bar of Google Chrome and press Enter. The settings of the browser will be opened.
  • Click "Advanced" at the bottom of the page to access it.
  • Click "Clear browsing data" in the "Privacy and Security" section of the expanded Advanced menu.
  • A second menu confirming the items you want to delete and the date will appear. 
  • Choose "Clear browsing data" after selecting "All time" and checking every box.
  • Restart your computer entirely after wiping the cookies and browsing history.

Solution 3: Disable Extensions and Ad-Blockers

A sizable user base frequently uses Ad-blockers when using DirectTV Now. Even if add-ons like ad-blockers enhance user experience, there are some situations where they conflict and prevent the presentation of "genuine content" on your screen. When using DirectTV Now, the same thing occurs. Try turning off any extensions you use to see if that resolves the problem.

Enter "chrome://extensions" in the address bar to view your Chrome browser's extensions. You can turn off any extension by unchecking the "enable" box. Doing this will automatically prevent the addon from altering your UI. Restart your browser and see if you can stream videos.

Solution 4: How to Change the Time on a Computer

The time is recorded by DirectTV Now on your local computer and is used internally by the backend servers. It could be a problem if the time on your computer and in your area needs to be in sync. Similar occurrences occur when watching Netflix or YouTube streaming. Ensure you verify manually because we also saw some situations when the automated time was off.

  • To open the search bar, press Windows + S. Open the result by typing "settings" into the dialogue box. Next, select Time & Language.
  • Select the Data & Time tab at this point. Verify the accuracy of your time and date settings. Otherwise, uncheck the "set time automatically" and "set time zone automatically" choices.
  • Under Change date and time, click "Change". Choose the correct time zone and set your watch appropriately. Disable "Auto-sync time" as well.
  • Save changes, then leave. Check to see whether the problem has been fixed by restarting your Chrome browser.
  •  Mick Jone
  • Category: Others
  • Last Update: 2 months ago

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